Week 7: CX Leadership & Implementation program ~ Summer 2021
Week 7 of our CX Leadership & Implementation Summer program is done and dusted! Key takeaways from week 7: "Structured Design to enable...
Week 7: CX Leadership & Implementation program ~ Summer 2021
Week 6: CX Leadership & Implementation program ~ Summer 2021
Week 5: CX Leadership & Implementation program ~ Summer 2021
Week 4: CX Leadership & Implementation program ~ Summer 2021
Week 3: CX Leadership & Implementation program ~ Summer 2021
Week 2: CX Leadership & Implementation program ~ Summer 2021
Week 1: CX Leadership & Implementation program ~ Summer 2021
Week 7: CX Leadership & Implementation program ~ Winter 2021
Week 6: CX Leadership & Implementation program ~ Winter 2021
Week 4 & 5: CX Leadership & Implementation program ~ Winter 2021
Week 3: CX Leadership & Implementation program ~ Winter 2021
Week 2: CX Leadership & Implementation program ~ Winter 2021
Week 1: CX Leadership & Implementation program ~ Winter 2021
2020 IN REFLECTION
Why Customer Experience Now
How does the pandemic affect your personas and journey maps?
NPS Score doesn't matter, it's how you use it that counts!
Experience Management