"Acceleration Strategy has helped us raise the performance bar with respect to Customer Experience. Derek Bildfell’s wealth of strategies and powerful CX tactics have allowed ASP to measure and (most importantly) enhance every aspect of our in-clinic experience and strengthen communications between our valued customers and our network of clinics".
Action Sport Physio
VP of Marketing and Customer Experience
Action Sports Physio
"Our customers have become our virtual marketing department and we could not be more pleased with Acceleration Design’s continued partnership and influence".
VP of Customer Experience
The education services of ASI are a great way to prepare a team for the implementation of a Customer Experience program. I went through the Customer Experience Implementation and Leadership program and found it so insightful that I wanted my team members to be exposed to the concepts discussed during the sessions. Derek and his team were able to craft a condensed version of the training for our team.
Their support and expertise made it easy to select them as our implementation partner for the implementation of our Qualtrics platform.
Manager, consumer Insight
"Working with ASI has been a pleasure from both the technical and personal point of view. This team is not only full of knowledgeable people that are excellent at what they do. They also deliver value with the best attitude and a smile on their faces. They are proactive at finding relevant solutions, quick to accommodate demands, and open to trying new things. The best support possible to bring our Customer Experience journey to a successful destination. Thank you for everything!"
VP Advisory Services
ASI has demonstrated industry best practices to help us get the most out of our CX and EX programs. They suggested strategies to us, that we would never have considered on our own. The end result has been a significant increase to survey completions and a comprehensive dashboard that allows for concise analysis of the results. They worked with our IT team to ensure everything was seamlessly integrated and they check in regularly to confirm we are on track.