AFFILIATIONS
Meet Acceleration Strategy's Partners
About Qualtrics
Qualtrics is an industry-leading experience management solution. They provide organizations with a consolidated platform to measure and analyze Employee, Customer, Brand and Product experience. Their advanced features, integration capabilities, and analytics make understanding your customers easy.
Qualtrics and ASI
ASI was the first certified Canadian Qualtrics partner. Since 2014 we have been helping customers implement, adopt and make the most out of their Qualtrics investment. Together combine the functionality of the industry-best XM Platform with customer and employee experience leadership, offering true flexibility to customize and tailor for your specific business needs.
Learn more about Qualtrics
About TEC Canada
Built on 60 years of business expertise, TEC supports Canadian leaders and Canadian businesses first. Their unrivalled program and approach offer small and medium businesses executive coaching along with access to a peer group to collaborate on business challenges, innovation and continuous learning opportunities.
TEC Canada and ASI
Our CEO and Founder Derek Bildfell is a top-rated expert speaker for TEC Canada. Derek's in-depth workshop on the importance of applying Experience Management discipline to any business helps CEOs across Canada understand how XM can help differentiate their business and positively impact their bottom line.
See Derek’s live TEC Deeper Insights webinar which received the highest webinar Engagement Rate from Linkedin in TEC history!
About CXPA
The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of CX.
Acceleration Strategy & The CXPA
Derek Bildfell was a part of the community that founded the CXPA. Since then, he has been an active leader in Canada as the Local Networking Ambassador and ASI has been a long-term sponsor. Acceleration Strategy leverages the vast resources and skilled professionals in engagements with their clients.
ASI is also a founding member of the CXPA and a recognized training partner program. Our 11-week in-depth course teaches students how to develop a CX strategy to apply to their organization and helps prepare students to write their CCXP exam. Click here to learn more about our course.
About Nudge
In the pursuit of exceptional customer experiences and increased revenue, it's more important than ever to prioritize your communication reach to your frontline workforce. Nudge is a leading digital communication company that we are partnered with to help deliver insights and prescriptive actions to enhance customer experiences.
Using the insights gained from Qualtrics, Nudge can launch targeted campaigns to frontline employees and communicate critical information to improve the experience, reduce cost, and increase client revenue. Simutainiousley, Nudge helps create more engaged employees by offering the ability to provide frontline feedback, share best practices, and recognize staff that deliver a superior experience to your customers.
ASI & Nudge
We are partnered with Nudge to help deliver insights and prescriptive actions to enhance the customer and employee experience.
About Tethr
Tethr enables organizations to interpret unstructured call centre data. A leader in the analytics space they provide a solution that starts with delivering relevant insights enabling leaders to start taking action to improve their customer, product, brand and employee experiences immediately
For too long, the contact centre has been focused on QA and managed for cost. By surfacing insights from customer conversations with Voice iQ, turn your contact centre into a loyalty driver and give your teams the insights they need to deliver great customer experiences.
A comprehensive customer listening program involves capturing and analyzing all customer conversations from all channels. Qualtrics provides a complete suite of predictive capabilities to surface actionable insights from open text responses at scale, and now with Voice iQ powered by Tethr, you can surface and act upon insights from customer conversation data.
ASI & Tethr
The contact centre is a goldmine of customer experience data. Tethr together with Quyaltrics and ASI helps our customers extract and analyze this data to further enhance our customers experience management programs and help provide significant value for the entire organization.
