At ASI Acceleration Academy, we believe the most successful businesses are those most deeply committed to acting in their client's best interests. We are here to guide you through your CX Acceleration journey.
Led LIVE by our founder Derek Bildfell, our programs engage your team in discussions supported by academic theories & tools from the CX industry!
At ASI, we understand that everybody learns differently -- so we purposely designed our courses to accommodate all Neuro Communication learning styles. Engage with your training however you learn best.
Which cx training is right for you?
Meet the Program Director
Dr. Anne-Marie van Wyk, Director Learning & Solution Development
Dr Anne-Marie van Wyk heads up the Acceleration Academy. Our CX learning and implementation programs are designed to cater to all learning styles and provide guidelines for our participants to start their Experience Management program with confidence.
Anne-Marie is a seasoned executive with extensive experience in implementing customer management and innovation programs for global organizations. She works across multiple cultures, geographies and industries to translate customer centric strategies into workable implementable programs that facilitate learning, innovation, and ROI.
CCXP: Certified Customer Experience Professional
Member of Customer Experience Professional Association (CXPA)
D. Phil in Engineering Management, University of Johannesburg
MSc in Electrical & Information Engineering, University of Witwatersrand
B. Com Honors in Logistics Management, University of Johannesburg
B. Com Marketing Management, University of Johannesburg
Software Process Improvement and Capability Determination (SPICE) Assessor - ISO/IEC 15504 Information Technology