Managed services

Does this sound like you?
Your company has an Executive CX Champion. You prefer to outsource program management to experts rather than build an internal team.
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Here's How We Help:

Prepare

  • Strategic Alignment
  • Drown-Proofing Workshop
  • Readiness Assessment
  • Detailed Program Design
  • XM Software Solution Architecture

Deliver

  • Operational Program Management
  • Personas & Journey Maps for Current & Future State
  • XM Platform Configuration
  • XM Platform Development
  • Relational Journey Survey Design & Programming
  • Scorecards & Dashboards

Optimize

  • Quarterly CX Council

  • Results Analysis

  • Ongoing Action Planning for Continuous Improvement

  • Churn Predictor (Data-Dependent)

Contact ASI Today

Browse Our Other XM Packages:

TEC QUICK START

You are a CX Champion. You're looking to start fast and begin capitalizing on loyalty economics and closed loop customer experience management.
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HYBRID PLAN

Your company has limited CX experience & resources. You require expert support to gather, analyze, and determine which insights to act on first to impact results sooner.
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DIY SUPPORT

You have a committed team running CX but would value an expert set of eyes to assess ways to get more value out of your program faster.
Read More >